Performance Systems Development (PSD) Re-Awarded Quality Assurance (QA) Services Contract with New Jersey Comfort Partners

PSD was recently re-awarded a 4-year contract to manage third-party QA inspection services for New Jersey’s low-income energy efficiency program. The New Jersey Comfort Partners Program is a free program that helps income-eligible customers reduce their utility bills by implementing cost-effective measures which save energy and money while improving their home’s safety and comfort.

The Comfort Partners Program takes a comprehensive approach to energy savings, including energy efficiency, building performance, and health and safety issues. As a result, Comfort Partners has helped over 118,000 families improve home comfort and save energy!

“Our team emphasizes the importance of health and safety, the quality of the work completed, and the customer’s understanding of the benefits they’re receiving. It’s imperative that customers receive personalized energy education on the energy measures installed to ensure they maximize effectiveness,” says Director of Program Strategy & Design, Joe Nunley.

Other QA program services awarded to PSD include FirstEnergy Corp’s WARM Plus QA in Met-Ed, Penelec, and West Penn Power territories, PECO’s LIHEAP, and Philadelphia Gas Works’ (PGW) Home Comfort program, Repair and Renew Pilot, and the Low-Income Multifamily Efficiency (LIME) Pilot.

“PSD’s approach provides equal emphasis on validating the accuracy of participation within a program, as well as enhancing the technical skills of program participants. This is achieved by leveraging a powerful combination of expertise in building science, engineering, program management, software development, and custom training,” says Kathy Greely, Sr. Vice President, Program Services.

PSD has substantial expertise in providing Quality Assurance (QA), training, and mentoring services to a diverse set of energy efficiency programs and clients, including PGW, FirstEnergy Corp, PECO Energy, New Jersey Comfort Partners, and PSD’s own HERS Providership. Throughout the Mid-Atlantic, Northeast, and Midwest, PSD’s technical team delivers a range of QA services and systems that assist clients in producing the highest quality customer service and energy-saving measures.

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